PEOPLE & DEVELOPMENT

Investing in Talent & Skills

Fortress recognises the path to a sustainable business is to build talent from within. Our team members are our most valuable assets, and we're committed to fostering their growth and well-being.

People Focussed

Our team feels valued, satisfied and rewarded. Employees are encouraged to continue their development, the size and continued success of Fortress enables them to do this.

Point of difference

We recognise the repair industry is a people business and intend never to loose site of that.

Best in industry pay and incentives
  • Industry leading packages and incentives.
  • Contract or employment opportunities.
  • Long term job security and opportunity.
  • Flexible work options.
State of the art facilities and equipment
  • Maintained, safe, facilities and equipment.
  • Compliant WHS and Maintenance system.
  • Industry leading safety culture.
Employee wellbeing and health surveillance
  • Health monitoring of potential exposure to hazardous chemicals and noise.
  • Mental health and wellbeing awareness and support.
  • Employee Assistance program.
  • Fitness for work and fatigue management.
Skills development and career advancement
  • Identifying and developing future talent.
  • Learning Management System/Multi-skills Training.
  • Leadership Development Program.
  • Fully funded training and paid training days.
reward and recognition initiatives
  • Team lunches and events.
  • Awards and recognition initiatives.
  • Social media collaboration, fostering a thriving and connected workplace culture.

Training and Development Programs

Combining custom built, cloud-based learning management system with on-the-job training and mentorship, our programs are designed to equip you with the skills, expertise and confidence to excel in your collision repair career.

leadership DEVELOPMENT
Future leaders

The Fortress Leadership Development Program is designed to identify and develop future leaders in collision repair.

  • Meaningful on-the-job learning rotations
  • Placements in roles across various business functions to produce well-rounded, multi-skilled leaders
  • Personal and professional development opportunities
  • Exciting projects managing continuous improvement
  • Networking opportunities and mentorship
learning management system
Sharing Knowledge

Our custom built, learning management system is designed to provide training in Production Management, Customer Service, Estimating, Parts Management, General Insurance Code of Practice for Complaint Resolution, and Insurance Provider Processes.

Whilst employees are required to complete compulsory modules relevant to their role, any module can be undertaken by an employee to provide training opportunities and develop a well-rounded, multi-skilled team.

Apprenticeships
Training Tradespeople

The Fortress Apprenticeship Program is best in industry, with exclusive Training Centres and state of the art equipment. Fortress employ’s two full time Apprentice Trainers and commits to a fast tracked program as a result of significant additional training hours each month in the panel training centre and with paint supplier, Sherwin Williams.

Learn more

fortress news

FortTalk
October 11, 2024
From Work Experience to Collision Career: Evan's Journey

On the cusp of becoming a tradesman, Evan shares his journey and goals for his future

News
October 10, 2024
Recognising outstanding customer service

Kim Makata has been recognised for consistently delivering outstanding service

News
October 7, 2024
Mastering New Techniques: Our Panel Techs Complete KECO GPR Training!

Enhancing skills with advanced Glue Pull Repair (GPR) techniques to improve efficiency and deliver higher-quality results.

FortTalk
September 18, 2024
FORTTALK WITH DYLAN MAIN

We explore what drives Dylan's passion and the pathway that led him to a career in auto refinish at Fortress

FortTalk
September 13, 2024
FORTTALK WITH KRISTY-LEE ELLWOOD

Kristy-Lee talks upskilling, exposure to different roles and the guidance Fortress provides to hone her estimating skills

News
September 10, 2024
Tyron is 'beating' his way to the top in WorldSkills Regional comp for AUTOBODY REPAIR!

We’re thrilled to celebrate with our very own Tyron Brockhurst, who has been awarded GOLD in the 2024 WorldSkills Australia Regional Competition!

News
September 4, 2024
2024 Paint & Panel BodyShop Award Finalists announced

Fortress is humbled by the overwhelming success in our selection as FINALISTS for Best Workplace, Best Multisite Operator, and numerous individual categories.

News
August 20, 2024
Bailey's passion and drive leads to GOLD

We are beyond proud to announce that Bailey has been awarded GOLD in the 2024 WorldSkills Australia Regional Competition for Automotive Refinishing!

FortTalk
August 13, 2024
FortTalk with Makayla Smith

Makayla, a Fortress Foundation employee, transformed her passion for parts management into a thriving career. An inspiring story of dedication and development, Makayla shares her journey that shaped her growth.

News
July 22, 2024
Igniting the future of work

Fortress & Sherwin-Williams support ACIA at Ignite Youth Careers Expo 2024

News
July 14, 2024
Continuing our journey to excellence

Valuable partnership with Sherwin Williams equips our Apprentices with latest knowledge & skills

FortTalk
July 5, 2024
Rewarding excellence in service delivery

Promoting strong service culture with measurable and achievable KPIs for individuals and teams

News
June 19, 2024
Fortress Head of People, Culture & Change presents at the National Collision Repairer Symposium

Targeting recruitment and retention issues with evidence! The ACIA and Griffith University discuss findings of industry review.

News
June 3, 2024
Extending knowledge and skills with on site 3M Training

Auto-refinish Apprentices and Detailers gain valuable development to produce quality outcomes

News
May 13, 2024
Car-O-Liner Training

Auto Body Repair Technology apprentices undertake hands on, Computerised Measurement certification in our Crestmead Apprentice Training Centre

FortTalk
May 10, 2024
Growing our Own - Apprentice to Training Production Manager

Saed kick starts his career, completing his Auto Body Repair trade and commencing his development journey in Production Management.

FortTalk
April 20, 2024
This is why we do what we do....

Eagle Farm goes that extra mile to repair the unrepairable due to sentimental value and a commitment to customer satisfaction

News
April 12, 2024
Four industry veterans join skills taskforce board

ACIA nomination for Board of Directors, Sarah Moynihan, voted in at their AGM

News
March 18, 2024
ACIA AGM at Collision Repair Expo

The ACIA has announced the nominations for its upcoming Board of Directors and AGM. Fortress candidate, Sarah Moynihan, has been nominated for a full term.

News
February 19, 2024
Women in Collision Awards rocked in Sydney

Fortress Group parts Manager Chelsea Donges won the Women in Collision - Parts Manager category and we couldn't be prouder!

FortTalk
February 5, 2024
FortTalk – Alex Mraz OPERATIONS MANAGER

Alex Mraz, Fortress Operations Manager, talks about his passion for the industry, growth within the company and who has influenced him along his journey.

News
December 11, 2023
This year's Women in Collision finalists announced

Thank you to everyone who nominated for this year's Women in Collision Awards.

FortTalk
November 11, 2023
Nick Scodellaro, Fortress - Slacks Creek Centre Manager, nominated as finalist for 2023 Bodyshop Awards

One of our first to complete Fortress Leadership Development Program, Nick has been recognised as a finalist for Young Achiever, what an outstanding acknowledgement!

FortTalk
November 11, 2023
Nominated for Young Achiever in the Bodyshop Awards

Saed Mohummadi is being recognised for his high level of skill in his third year of his Apprenticeship!

FortTalk
November 11, 2023
Fortress nominated as a finalist for Community Involvement and Social Responsibility

Recognised in the National Bodyshop Awards as a finalist!!!

FortTalk
September 11, 2023
Turbo Talk with Fortress' Sarah Moynihan

Sarah Moynihan, our Turbo Talk guest, is Head of People, Culture and Change at Fortress Collision Repair Services and a Director of the Board for Australian Collision Industry Alliance.

News
September 4, 2023
APG awards $10,000 of tool vouchers to female apprentices.

APG has selected 10 female apprentices who each receive a $1000 Würth tool voucher in its campaign to support women on the workshop floor.

News
June 13, 2023
Australian Collision Industry Alliance update

Fortress generously donates to the ACIA accelerator fund to get the NFP up and going

News
March 1, 2023
MSO interviews: Fortress CEO, Peter Taylor

In case you missed our multi site operator feature in the January issue of the magazine here's the chat we had with Fortress CEO Peter Taylor.

News
February 20, 2023
2023 Women in Collision awards

Our very own Angela Burns selected as a finalist in the Owner/Manager category for her longstanding contribution and expertise in the collision repair industry! Ange truly is a trailblazer and set's the standard of best of the best, Fortress is lucky to have her.

News
November 14, 2022
Fortress wins Best MSO in National Bodyshop Awards

Finalist for Best New Shop - Crestmead and Best MSO. A new comer in the MSO scene, Fortress wins the National Award for Best MSO!

News
September 12, 2022
Fortress' finalist for Best New Shop and Best MSO

Paint & Panel Bodyshop Award finalists have been announced and Fortress is a finalist in 2 categories!

News
March 14, 2022
MSO series: Fortress Joe Walsh talks "Building Something Better"

In case you missed our MSO feature in the January/February issue where we talked to all the major groups we'll be publishing their interviews individually online. This week:

fortress locations

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MANSFIELD
Focus
Unit 2, 98 Wecker Road, Mansfield, QLD 4122
WISHART
Focus
17 Secam St, Mansfield, QLD 4122
SPRINGWOOD
Focus
10 Geonic Street, Underwood, QLD 4119
FSR STOLEN
Focus
9-13 Titanium Street, Crestmead, QLD 4132
CRESTMEAD
Focus
9-13 Titanium Court, Crestmead, QLD 4132
BEENLEIGH / FSR SERVICES
Focus
5-7 Thorsborne Street, Beenleigh, QLD 4207
KOTARA
Focus
3/7 McDougall Street, Kotara, NSW 2289
EAGLE FARM
Focus
136 Lavarack Avenue, Eagle Farm, QLD 4009
ORMEAU
Focus
2/21 Blanck Street, Ormeau, QLD 4208
SLACKS CREEK
Focus
31 Cronulla Court, Slacks Creek, QLD 4127

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